Out of best to the worst during the last partners

Reviews

From better to the latest terrible in the last long time. Can’t faith how inexperienced, and you may entirely amazingly stupid past trust, individuals are at this borrowing union. We have come spending a % or a couple of significantly more at the almost every other borrowing from the bank unions having my personal loans to keep myself the fresh new frustration out of coping that have stupid somebody. People troubles the fresh Department off borrowing unions is the place to document grievances. Due to the fact Massachusetts lawyer generals office will not manage them.

Worst revise I’ve actually viewed

Worst improve I’ve actually seen. The outdated on the internet banking are much advanced than just the latest you to. Leftover my personal past bank due to a bad revise and immediately following 15 years with DCU I’m provided making.

DCU member since the 2015 and departing

I was a beneficial DCU affiliate because the 2015 and was able an effective 100% percentage record for both an auto loan and you will a credit card. With the app change inside late 2023, I’d difficulty logging in and and then make costs. Thus, We redirected my personal costs money some other cards. I received a notification for an outstanding harmony of 63 dollars, promptly called to repay they, and you will advertised the technical factors. Regrettably, my inquiries just weren’t managed. Regarding the following the charging you years, a balance out of $step one and some dollars is once again energized which i repaid. Customer support does not have any clue if any other charges would-be added int the guy next billing cyclee worse DCU less my personal credit limitation from $ten,000 to help you $0 and you will stated my account as the delinquent towards credit bureaus, and therefore reduced my personal credit rating because of the 108 facts-to possess 63 dollars. I’m already disputing which that have DCU together with credit reporting agencies, however, I’d alerting individuals to carefully consider the possible ramifications just before employing their services.

They destroyed my vehicle term file

Hey, I am writing giving my viewpoints towards means an important document try mishandled managed by the DCU. I’m really troubled one to my Name document is sent over to me personally without the recording info courtesy USPS. I think was gross carelessness. Whenever i achieved over to the brand new DCU after wishing couple of days, I became informed the new Identity document are distributed 1 month just after the borrowed funds is repaid. not, We have not obtained one identity document within the send. I searched which have local USPS in addition they entirely cannot trace the fresh delivered send. I happened to be therefore open to check out DMV having good Lien launch page and work away from bottom. This is extremely frustrating and you may inconvenient for me personally. It will cost us to rating backup. I wish there had been finest process set up in the 1st and so i don’t have never ever destroyed an important.

Terrible Customer service

DCU ‘s the poor hands down. I became closure in on my Car lease and you will payday loan Dothan finished up opting for DCU. They approved my loan and you can requested us to open an account and this hit a brick wall 3 times. The new they asked us to donate article which i try is actually in a position to open a subscription then immediately following 2 days, my personal loan application wasn’t nonetheless accepted and you will through to contacting it said told you its canceled and so are disappointed. Their very ridiculous once you urgently need the car finance. The customer solution rep wasn’t anyway empathetic.

Dreadful Lender and no ATMs and Awful Customer service

If you miss out the times of waiting when you look at the longer outlines to withdraw money from the lending company, next DCU will be your place! My home is a busy town, yet , DCU has not too many locations here. Likewise, the ATMs are nowhere becoming receive other than from the actual financial. This is the just lender from inside the 2020 you to definitely however holds long lines venturing out the doorway toward the common date. If you need to name the bank, expect you’ll getting addressed rudely. While using DCU to have auto-shell out possibilities having debtors, we offer long change-as much as moments so you can mirror money have been made. Which bank are dreadful getting a lot of reasons to go into. Steer clear!